Container Delivery Information
Everything you need to know about our delivery process
Included in your delivery: First 75km from our depot and 30 minutes of unload time.
Beyond 75km: Additional mileage charges apply based on distance.
Extended unload time: If unloading takes longer than 30 minutes due to site challenges or delays, additional time is billed at our hourly rate.
Contact us for a detailed quote based on your specific location and requirements.
All deliveries are made using professional tilt-load trucks operated by experienced, insured drivers.
Our equipment ensures:
- Safe, controlled placement of your container
- Accurate positioning exactly where you need it
- Minimal impact on your property
- Fully insured service for your peace of mind
To ensure smooth delivery, please provide:
- Full delivery address with any special access instructions
- Delivery notes: Gate codes, contact person on-site, preferred delivery time
- Door orientation: Which direction you want the container doors to face
- Site challenges: Narrow driveways, overhead wires, soft ground, slopes, or other obstacles
The more detail you provide, the smoother your delivery will be.
20ft container:
- Minimum 60ft straight clearance for truck approach
- 16ft overhead clearance (wires, trees, structures)
- 12ft width clearance
40ft container:
- Minimum 100ft straight clearance for truck approach
- 16ft overhead clearance
- 12ft width clearance
Ensure the path is clear of overhead obstacles like power lines, tree branches, and low-hanging structures.
Your delivery site must have:
- Firm, level surface: Concrete, asphalt, gravel, or compacted ground
- Avoid soft ground: Grass, mud, or sand can cause the truck to sink
- Clear debris: Remove rocks, branches, or other obstacles from the placement area
- Level ground: Significant slopes may prevent safe placement
If you're unsure about your site conditions, send us photos and we'll advise.
Step 1: Our driver will call you 30-60 minutes before arrival.
Step 2: Upon arrival, the driver will walk the site with you to confirm placement location and door orientation.
Step 3: The container is carefully tilted off the truck and positioned exactly where you want it.
Step 4: You inspect and approve the placement.
Total time on-site: typically 10-15 minutes for a standard delivery.
Waiting time charges: If our driver arrives and cannot complete delivery due to site access issues, unprepared ground, or customer delay, waiting time is billed hourly.
Common delays:
- Gates locked or access blocked
- Ground not prepared or too soft
- Customer not available on-site
- Unexpected obstacles discovered on arrival
Weather delays: Deliveries may be rescheduled in severe weather for safety. We'll contact you to arrange a new date.
Before delivery day, make sure you:
- Clear the delivery path of vehicles, equipment, and debris
- Unlock gates and ensure access is open
- Mark or flag the exact placement spot
- Check for overhead wires, branches, or structures
- Confirm ground is firm and level
- Have someone on-site to meet the driver
- Know which way you want the doors to face
Following this checklist ensures a fast, smooth delivery with no delays or extra charges.